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Hertz

Hertz

Punto di noleggio auto
West Los Angeles, Los Angeles
Salva
Condividi
Hertz
6.5/10
826
recensioni
Icona Consigli e recensioni196 Consigli e recensioni
Filtra:
  • shuttle
  • gold member
  • scenic views
  • books
  • lines
  • (9 more)
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Accedi per lasciare un consiglio qui.

Ordina:
  • Popolari
  • Recenti
  • Ashling I.
    Ashling ILuglio 24, 2014
    Do yourself a favor. NEVER rent from here. Waited 2 hours in line. When we went to get our car, it wasn't in the spot. Still waiting.... no discounts or apologies. Ridiculous!
  • Kyle
    KyleAgosto 5, 2011
    Kiosks are always down. Lines are always long. Don't believe their lies
  • Donna B.
    Donna BeeAprile 4, 2010
    Even though I hopped on the wrong shuttle, they were amazing and got me to the right place. I should have rented with Hertz!!
  • Tim D.
    Tim DriessenLuglio 8, 2014
    È stato qui più di 10 volte
    I dare you to find a worse rental car location
  • Ginger B.
    Ginger BryantMaggio 14, 2013
    Anywhere but hertz! The line is atrocious! 26 stations 7 agents staff milling around at least 20 people ahead of us. Awful.
  • Chris G.
    Chris GAgosto 4, 2012
    Get Hertz gold and bypass all the silliness of having to wait in line.
  • JessC ⚓
    JessC ⚓Luglio 14, 2014
    È stato qui più di 5 volte
    Been here 3x in the past 5 weeks and my name is never on the board. Long lines at gold counter. Ridiculous. Get your shit together, Hertz.
  • Vladyslav Z.icona di cuore sull'immagine utente
    Vladyslav ZakharchenkoSettembre 3, 2016
    Nice and friendly staff, but rather slow.
  • Thomas C.
    Thomas CarpenterGennaio 31, 2012
    È stato qui più di 25 volte
    You could grow old and doe waiting for them to check you in on your return.
  • jon a.
    jon accarrinoAprile 24, 2013
    Shorter lines and real people (not video kiosks) at National rent a car.
  • Coolassmike B.
    Coolassmike BowersAprile 21, 2010
    Even though it reads "Car return". It's also the pickup. Big and Dark!
  • Deren M.
    Deren MehmetNovembre 11, 2011
    Just as bad at 4pm on a Wednesday in November!!!
  • Ed C.
    Ed CostelloMaggio 17, 2013
    Leave yourself plenty of time for return. Not the speediest rental return experience.
  • Tim O.icona di cuore sull'immagine utente
    Tim OlesnavageDicembre 29, 2012
    Long wait times, incompetent service. Told me over phone they had cars, got there and they said reservations only, sorry. Called, reserved, and waited in line again. Totally useless.
  • Tanya T.
    Tanya TateMaggio 23, 2011
    Being a AAA member gives you a fantastic rate & free upgrade
  • Biz T.icona di cuore sull'immagine utente
    Biz TraveldudeDicembre 15, 2017
    È stato qui più di 5 volte
    Shuttle busses are not my fave
  • Larry C.icona di cuore sull'immagine utente
    Larry ChuMaggio 11, 2014
    Terrible wait, very disorganized and understaffed. I wonder how they might be encouraged to take action to improve customer service at this location.
  • Janis D.
    Janis DzenisMarzo 2, 2013
    Thnx god for my Gold membership.
  • Peter S.
    Peter SternGiugno 9, 2011
    Gold, the only way to go. Nuff said!
  • Paul N.
    Paul NeedhamAgosto 24, 2013
    Use the kiosks.
  • Jason R.
    Jason RogersAgosto 2, 2011
    È stato qui più di 25 volte
    Holy... Longest line ever and kiosks are all shut down!! Unreal.
  • @JamesonGBrown
    @JamesonGBrownGiugno 4, 2013
    Gold activation is not activated until after 48 hours.
  • Alec
    AlecLuglio 12, 2013
    WORST customer service I've ever had anywhere! coming from an employee who states this is the busiest location..but lets only schedule 3 employees!
  • Kenny
    KennyGennaio 25
    유사시 전화통화가 매우 힘듦
  • Melissa S.
    Melissa SaldañaLuglio 8, 2012
    Car return was a breeze, checked in right at the parking lot.
  • Andrew R.
    Andrew RoweAgosto 2, 2011
    Of your name is not on the gold board be prepared to wait and experience one of the most unorganized and worst customer service there is
  • Christopher P.
    Christopher PestanoMaggio 1, 2015
    È stato qui più di 5 volte
    The worst Hertz I've ever been. They're very slow (and I'm a Gold member) trying to upsell things you don't want
  • C F.
    C FNovembre 15, 2011
    One week of an Eacalade for $25.05. Can't beat that!
  • Christopher H.
    Christopher HerotMarzo 6, 2011
    È stato qui più di 5 volte
    Ask for the "Gold" service to skip the line.
  • Torfi Ó.icona di cuore sull'immagine utente
    Torfi ÓlafssonMarzo 6, 2014
    Terrible understaffed service. Left after waiting for 70 minutes just to talk to a rep on one of their electronic kiosks. Avoid at all costs!
  • Jen V.
    Jen VGiugno 21, 2011
    50+ people in line and 3 people working at midnight. Oh, youve been on a 6 hr flight? Whatever. Welcome to LA.
  • Blaineicona di cuore sull'immagine utente
    BlaineMaggio 23, 2015
    It hurts to use Hertz.
  • Brian W.icona di cuore sull'immagine utente
    Brian WilliamsonGennaio 24, 2016
    Don't use the phone kiosks - terrible experience. Even a long line at the counter will be faster.
  • Jana J.
    Jana JanochaGiugno 19, 2014
    Horrible lines. Pretty bad for a company like hertz. They have like 30 counters but only staffed 2. Not again.
  • John R.
    John ReinhardtNovembre 13, 2011
    See agent Lafayette for exceptional service!
  • Crystal C.
    Crystal CelisOttobre 26, 2012
    Im a non gold member haha were screwed lol
  • Scott J.
    Scott JSettembre 24, 2010
    Line is too long, choose another rental company!
  • K Z.
    K ZiggyAgosto 1, 2011
    If you rent a car from advantage return it to hertz after hours
  • Hanbeen Y.
    Hanbeen YooOttobre 12, 2023
    일처리가 느려도 너무 느리다.
  • Eric H.icona di cuore sull'immagine utente
    Eric HodelGennaio 19, 2015
    Run for the bus because they won't open the door for you
  • Vanessa
    VanessaGiugno 8, 2011
    Huh. No big lines, attitude, or wait times. Everyone was super nice.
  • Ratish N.
    Ratish NaroorMaggio 4, 2013
    Will never be here again - making me wait for 1.5 hrs now and still no car.
  • Stephen S.
    Stephen SmithAprile 20, 2012
    Use another car rental agency.
  • Gavin M.
    Gavin McGarryGiugno 17, 2011
    Bus to airport is 5 to 7 mins from car rental return.
  • Caro R.
    Caro RagoltaAgosto 31, 2013
    Craaaazy lines and the kiosks force you to wait 20 minutes to speak to a real person. Avoid at all costs.
  • Eric O.
    Eric ONovembre 1, 2019
    If dropping off, leave lots of extra time for the shuttle to the terminal. I've never seen a more crowded drop-off scene than LAX.
  • Jenna O.
    Jenna Odett LaskinAprile 13, 2023
    Took forever to get a car seat
  • Xtina F.
    Xtina FinaGiugno 13, 2013
    Horrible customer service!!! Be prepared to wait an hour in line with no compensation or regard for your time. Not to mention a $200 hold. Go Enterprise.
  • Jeroen
    JeroenLuglio 14, 2014
    If you love waiting, you'll love this place. Crappy and slow "service".
  • Elizabeth W.
    Elizabeth WeinbergFebbraio 23, 2011
    This line is absurd. Could have not only saved dough on a smaller place but I'd have been out of here an hour agk
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Hertz
9000 Airport Blvd
Los Angeles, CA 90045
Stati Uniti
Come arrivare
Icona Informazioni
Hertz. We're here to get you there. Experience our best fleet ever and award-winning speed, service and innovation from 10,000+ worldwide locations.
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Aperto (Mostra altri)
  • lun–dom
    • 24 Ore
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(310) 568-5100
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Hertz
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@hertz
Caratteristiche
Carte di Credito
Sì (incl. American Express)
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Altre posizioni di Hertz

Vedi tutti i luoghi Hertz a Los Angeles»
Stati Uniti » Contea di Los Angeles » Los Angeles » West Los Angeles

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