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Jabatan Imigresen Malaysia

Edificio governativo
Kuala Lumpur
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  • adilah G.icona di cuore sull'immagine utente
    adilah GMaggio 12, 2015
    service is good and efficient! arrive at 715am , it opens at 730, and passport is renewed within two hours! special counters also available for warga emas, pregnant ladies and infants!!
    Voto positivo10Voto negativo
  • Cheok E.
    Cheok Eng HuatGiugno 13, 2016
    Surprisingly efficient and fast. From registration, payment to collection approximately 2hr plus. It is better than last time which need half a day!
    Voto positivo4Voto negativo
  • Ruby S.
    Ruby SubramaniamGennaio 25, 2012
    If u are here to renew yr passport, bring a photo & do make a copy of yr ic. U can use the machine to pay & renew, much faster than queuing up. Staff kinda friendly too, will help u!
    Voto positivo5Voto negativo
  • Venus w.icona di cuore sull'immagine utente
    Venus wongSettembre 7, 2023
    Come weekdays which really faster, save a lot of Q time in weekend. Come at 3.45pm on Thursday & got it by 5pm. Recommended come in weekday, probably take half day off or jus 2hours off will do 👍
    Voto positivoVoto negativo
  • sam n.
    sam ngNovembre 19, 2015
    Right wing is where you renew your passport and do your IC. They are pretty quick in going through the queue so don't come to queue early in the morning unless you have to or nothing better to do.
    Voto positivo1Voto negativo
  • Epicurean .
    Epicurean 🗼dventuresDicembre 4, 2018
    Since we made our applications online,we thought there'd b little or no waiting but we're wrong - we're still required 2c 3 officers & wait 2 long hrs 2get our passports.Their SOPs need 2b improved!😡
    Voto positivoVoto negativo
  • Gladys Y.
    Gladys YewSettembre 22, 2012
    Clean and nice building. Staffs are fast and friendly. Everything can be done less than half a day! Good job!
    Voto positivo1Voto negativo
  • Azizi B.
    Azizi BasyahMarzo 22, 2013
    È stato qui più di 5 volte
    You have to make an appointment for VDR & PLKS application process at Counter 2. At the appointed date, you have to come before 12pm to get your queue number. Make sure to bring the appointment card.
    Voto positivo3Voto negativo
  • Pasha R.
    Pasha RahimLuglio 5, 2012
    Real tip: Come prepared with all the necessary documents and copies, you won't have any problems. Download application form online. Application process was a breeze. In and out, in just about an hour.
    Voto positivo5Voto negativo
  • Justine M.icona di cuore sull'immagine utente
    Justine MJAprile 9, 2015
    Food court mostly mamak or mix dish food. Most of the signs are in BM. If u wear contact lense, must take it off for photo (bring ur own solution/wear spec).
    Voto positivoVoto negativo
  • Stupe
    StupeLuglio 14, 2013
    Super cold aircond. I had my riding (thick) jacket on and can feel the chill. 26deg please (also save money)
    Voto positivoVoto negativo
  • Tzee Meng Y.
    Tzee Meng YapDicembre 24, 2012
    For those people age above 18, try using passport kiosk, a photo, photocopy of IC, old passpor & $$. Take approximately 2 hours ++ to complete .... so much faster than to take number at the counter.
    Voto positivoVoto negativo
  • Rajaa D.
    Rajaa DZFebbraio 21, 2013
    To renew social pass visit, a photocopy of passport pages 1 and 2 and page of social pass stamp, a form to fill out and join queue at counter n22 to get ticket n°.
    Voto positivo1Voto negativo
  • Eavanne K.
    Eavanne KMaggio 28, 2013
    Machine kiosk only available second week of June 2013 ~ it took me 5hours when I reached at 2pm ~ must go early
    Voto positivo1Voto negativo
  • rg
    rgFebbraio 22, 2015
    Passport come early as queue starts at before 7am
    Voto positivo1Voto negativo
  • Stella I.
    Stella IbrahimSettembre 26, 2014
    Fast service provided by the Malaysian Immigration. Your passport ready by an hour. And less hassle
    Voto positivo2Voto negativo
  • Aidu F.
    Aidu FAprile 26, 2016
    Passport and ID card all done within 3 hours. Good quick service.
    Voto positivo1Voto negativo
  • DRCicona di cuore sull'immagine utente
    DRCNovembre 26, 2016
    Passport application can be completed in 3 hours if you arrive as early as 7am.
    Voto positivo2Voto negativo
  • Gina L.
    Gina LiewSettembre 19, 2014
    Nasi lemak with sotong, ayam goreng, paru, hard boiled or fry egg are yummy, of course with teh tarik!
    Voto positivo1Voto negativo
  • Tina R.
    Tina RazaliMarzo 20, 2012
    Nice place n so far good service.... If there r no problem wif ur application in 1 hour, ur passport done!
    Voto positivo5Voto negativo
  • Cheng C.icona di cuore sull'immagine utente
    Cheng ChéngAprile 3, 2013
    Pengawai name Yaseen was so friendly.. all the staff & officers here r as well!
    Voto positivo1Voto negativo
  • dar a.
    dar azranNovembre 28, 2012
    Just ask the staff for inquiries. The staffs are very helpful & friendly
    Voto positivo6Voto negativo
  • Maznita M.
    Maznita MMaggio 5, 2014
    Passport pictures are taken at the counter itself, bringing your own is not acceptable. Those wearing tudung, do wear dark colored one otherwise u will have to slip on their black one over yours.
    Voto positivo3Voto negativo
  • Vincent T.icona di cuore sull'immagine utente
    Vincent TanOttobre 24, 2016
    È stato qui più di 5 volte
    Already a queue for passport renewals at 7.30am
    Voto positivo1Voto negativo
  • Epicurean .
    Epicurean 🗼dventuresDicembre 4, 2018
    Parking on site is severely limited. Best bet is 2park @Publika - it's only 10min walk away.
    Voto positivoVoto negativo
  • Azizi B.
    Azizi BasyahAprile 9, 2013
    È stato qui più di 5 volte
    Jikalau anda mengambil pekerja asing untuk bekerja dengan anda, ini adalah tempat yang akan anda 'lawati' selalu. ;)
    Voto positivoVoto negativo
  • Sharina M.
    Sharina MSSettembre 27, 2013
    If u arrive on a Friday after lunch when they reopen at 2:45pm, high likelihood that your passport will only be ready on the next working day.
    Voto positivo2Voto negativo
  • Fda I.
    Fda IsaFebbraio 9, 2012
    Kioks ( kippas) service is 3/5 but there is ppl helping u with the machine. Just make sure ur IC chip is working
    Voto positivo1Voto negativo
  • Stupe
    StupeLuglio 14, 2013
    Open on Saturday and Sunday between 8am to 1pm. New polycarbonate passport (since May 2013) requires a WHITE background photo. Be informed.
    Voto positivoVoto negativo
  • A.K. Heng
    A.K. HengFebbraio 26, 2013
    Efficient and friendly service, well done! But an enquiries counter would help.
    Voto positivo2Voto negativo
  • Eric Izhwan A.
    Eric Izhwan Abd HamidAprile 3, 2012
    È stato qui più di 5 volte
    Best time to come here will be after lunch. In the morning they will be busy with their bfast n coffee break.
    Voto positivo6Voto negativo
  • Pasha R.
    Pasha RahimLuglio 5, 2012
    There is a nursing room on Level 1, go inside Bahagian Passport and it's on the left as you enter the glass door. Nothing fancy, but good enough for changing and feeding.
    Voto positivoVoto negativo
  • Oicona di cuore sull'immagine utente
    ONovembre 27, 2015
    : Thank u Dayang, u've been very bubbly and helpful. The world need more people like you 💁
    Voto positivoVoto negativo
  • Thomas T.
    Thomas TehGennaio 5, 2012
    To use the passport renewal kiosk, bring 1 photostated IC (both side on 1 page), 1 passport sized photo, old passport. Put them all into the dedicated envelop near the machine.
    Voto positivo2Voto negativo
  • Bk T.
    Bk ThongGennaio 30, 2020
    Starting from 1 Dec 2019, for passport renewal all repayment . Credit card or debit card issued by Malaysian bank only
    Voto positivoVoto negativo
  • Janet
    JanetGiugno 10, 2013
    È stato qui più di 5 volte
    the 1 and only thing good about this place is the free parking.
    Voto positivo1Voto negativo
  • Christina C.
    Christina ChinGiugno 4, 2013
    The queue is unbelievable , no parking space is available next time try to come before any of the counter is open !
    Voto positivoVoto negativo
  • Sebastian P.
    Sebastian PhangMaggio 22, 2014
    The problem here is parking bays, there are to little of them. My advise is come very early or come after 1pm. After 1pm seems ok cause most people are done and left.
    Voto positivo2Voto negativo
  • Claudia G.
    Claudia GFebbraio 26, 2014
    No need to bring passport size pic anymore. All require to take pic on the spot before you can take number.
    Voto positivo1Voto negativo
  • 鉛 筆.icona di cuore sull'immagine utente
    鉛 筆Luglio 19, 2017
    Passport renewal is on 2nd floor. Standard fee is RM 200 and only cash is accepted. Waiting time for collection after payment is 1 hr. same day collection.
    Voto positivoVoto negativo
  • Brian L.
    Brian LeeAgosto 2, 2012
    As of 2 aug, there are no ATM within the complex. Make sure you bring enough cash, extras just in case!
    Voto positivo3Voto negativo
  • Sharina M.
    Sharina MSGiugno 5, 2013
    Maid section has very recently moved to Level 2. Quiter and much less people.
    Voto positivoVoto negativo
  • Tuff C.
    Tuff CookieMaggio 22, 2012
    Very friendly service and quite efficient too.
    Voto positivo1Voto negativo
  • Irni Erin J.
    Irni Erin JulianaGennaio 3, 2012
    Building has a beautiful exterior, but wait till u're inside. Not stroller/wheelchair friendly. Gotta wait for hours but waiting areas not ample. Staff attitude is still the same. Welcome to Malaysia!
    Voto positivo16Voto negativo
  • Liew V.
    Liew VrossiAprile 25, 2013
    Don't take photo before come to renew passport.now photo have to be white background. Start from 22 April 2013.
    Voto positivo4Voto negativo
  • Stupe
    StupeLuglio 14, 2013
    New Passport requirement since April 2013. Please be informed.
    Voto positivoVoto negativo
  • Edea N.
    Edea NorDicembre 9, 2011
    I honestly had no problem at all. In n out in under an hour. Replacing a lost expired passport was fast n simple. Forms needed were user friendly n docs thy needed were only i/c n 2 photos. Good luck!
    Voto positivo3Voto negativo
  • Azuar A.
    Azuar AzharLuglio 13, 2012
    È stato qui più di 5 volte
    The website says, Friday open from 2pm - 5.30pm. I am here on Friday @ 2.20pm but it says 'counter open @ 2.45pm' Great.. !!! &@%#
    Voto positivoVoto negativo
  • KaZ
    KaZFebbraio 3, 2012
    È stato qui più di 10 volte
    As an agency that deal with the public you should provide ample parking space and accessibility for the public
    Voto positivoVoto negativo
  • Stella I.
    Stella IbrahimSettembre 26, 2014
    Friendly staffs.
    Voto positivo2Voto negativo
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