Mark Tan

"Very bad service. Checked in at 3:40pm and the rooms were not ready up until 5:40pm. When we asked for late checkout at 3:00pm as compensation, the front desk staff didn't allow. Had to beg for it"

"Climb up the clock tower at the Ufizi to get a spectacular view of the Duomo. You don't realize it is that spectacular until you see it from a far"