"If you can go anywhere else, do so. It takes 20+ minutes to get to the window even if there are only 3 cars. Nobody ever smiles, they never thank you for coming, no customer service skills whatsoever."
"They need parking lot attendants that are actually helping direct traffic. Last night at the game, there were people just standing around talking to one another."
"Get the membership, it's worth it especially if you have a white car! The car wash is starting to go down hill though. I've found that there's still soap on my car when I get out."