"Their store policies are trash. No holds? Yet you see an item behind the register waiting to be picked up. Only store credit given, no refunds so make sure you aren't planning on returning anything."
"Have a large group? If you walk around during your 45 minute wait, it's best to come back 5-10 extra minutes before your check back time so you won't lose your table."
"If you can't get an appointment with your usual stylist, any of the Salon Kai girls can definitely take care of you and make sure your hair is done how you would like it."